1. Pilot status
Mechanika is currently operating as a three-month pilot project. The purpose of the pilot is to test the platform, workflows, reliability and user experience with participating Vehicle Owners, garages and other invited users.
Features may be added, changed, suspended or removed during the pilot. Workflows, integrations, pricing proposals and service arrangements may also be refined before commercial launch. These Pilot Terms will be reviewed and replaced or updated before Mechanika moves into full production.
2. Who may use Mechanika
You may use Mechanika if you are legally capable of creating an account or are authorised to act for the person or organisation whose account you create. Garage accounts may be subject to administrator review and approval before access is activated.
You are responsible for keeping your login credentials secure and for activity carried out through your account. Do not share credentials in a way that defeats Mechanika's security controls or use another person's account without authority.
3. What Mechanika provides
Mechanika provides digital tools for vehicle service history, mileage records, bookings, work approvals, job cards, invoices, garage records, parts procurement, insurance information, ownership-transfer records, towing requests and related vehicle-management functions that may be available from time to time.
Mechanika is a technology platform. Except where Mechanika expressly states otherwise, garages, suppliers, towing providers and other service providers using or appearing on the platform operate independently and remain responsible for the services, workmanship, advice, pricing, parts and commitments they provide.
4. Vehicle and service records
Users should enter information that is accurate to the best of their knowledge. Vehicle Owners and garages may contribute different parts of a vehicle's record. A service record may include mileage, diagnostics, requested or approved work, parts, costs, invoices and payment status.
Mechanika is designed to help preserve a useful vehicle history. Legitimate garage-created service, accounting, invoice or procurement records may therefore remain available to the garage or be retained where reasonably required for operational, accounting, legal or dispute-resolution purposes, even if a Vehicle Owner later closes an account or transfers a vehicle.
5. Mileage and maintenance reminders
Mileage values, service intervals and maintenance reminders depend on information entered by users and garages. They are record-keeping and reminder tools and are not a substitute for inspection of the vehicle, manufacturer guidance or professional mechanical judgment. Users remain responsible for deciding when a vehicle requires inspection, maintenance or repair.
6. Bookings, quotations and approvals
A booking request does not guarantee that a garage or other provider has accepted the booking unless acceptance is confirmed. Where a garage submits recommended work or a quotation for owner approval, the garage is responsible for the accuracy of the work description and pricing it submits, and the Vehicle Owner is responsible for reviewing the proposed work before approving or declining it.
Mechanika records workflow actions such as approvals, rejections and status changes to support transparency between the parties. Mechanika does not independently inspect or certify the mechanical necessity, quality or completion of work recorded by a garage.
7. Payments, subscriptions and eTIMS during the pilot
Mechanika may display proposed subscription options or payment-related features during the pilot. Where payment collection has not yet been activated, displaying a price or preferred billing cycle does not by itself create a payment obligation.
Garage service charges, parts costs and other amounts recorded between a garage and its customer are separate from any future Mechanika subscription. Any payment integration, tax treatment or eTIMS functionality introduced during or after the pilot will be subject to the applicable transaction terms and legal requirements at that time.
8. Communications
Mechanika may send service-related communications needed to operate the platform, including account verification, security codes, booking updates, work approvals, invoices, service reminders and other transactional notices. Email is currently the primary channel. Additional channels such as WhatsApp may be introduced and relevant choices or notices will be provided where required.
9. Acceptable use
You must not use Mechanika to submit information you know is false or unlawful; impersonate another person; interfere with platform security or availability; attempt to access data or accounts without permission; distribute malicious code; misuse another person's personal data; or use the platform for fraudulent, abusive or illegal activity.
Mechanika may restrict or suspend access where reasonably necessary to protect users, investigate suspected misuse, comply with legal obligations or protect the security and integrity of the pilot.
10. Availability and pilot changes
Because this is a pilot, Mechanika does not promise uninterrupted or error-free availability. Maintenance, testing, security work, third-party service interruptions or pilot changes may temporarily affect access or individual features. Mechanika will take reasonable steps to protect records and restore normal service where practicable.
11. Responsibility and limitation
Nothing in these terms excludes a responsibility that cannot lawfully be excluded. Subject to that, Mechanika is not the provider of independent garage repairs, towing, insurance, parts supply or other third-party services and is not responsible for losses caused solely by the acts, omissions, workmanship, pricing or representations of those independent providers.
During the pilot, users should keep any records they are independently required to retain and should not rely on Mechanika as the sole source of information needed for urgent safety, legal, tax or accounting decisions.
12. Privacy and data protection
Use of personal data through Mechanika is governed by the Privacy Policy. Information about cookies and similar technologies is provided in the Cookie Policy. Users should only enter personal data they are authorised to provide and should use available account and privacy tools responsibly.
13. Account suspension or closure
Users may request account deletion or closure through the available account tools. Mechanika may suspend or close an account for serious or repeated misuse, security risk, fraud, unlawful activity or material breach of these terms. Closure of an account does not automatically erase records that must reasonably be retained for legal, accounting, security, operational or dispute-resolution purposes.
14. Intellectual property
Mechanika's software, branding, interface, documentation and platform materials remain the property of their respective owners. Users retain responsibility for information and materials they submit and grant Mechanika the limited permission needed to host, process and display that information for operation of the service.
15. Changes to these Pilot Terms
These terms may be updated as the pilot evolves. Material changes will be reflected by an updated effective date and, where appropriate, users may be asked to review or acknowledge revised terms. Before full commercial launch, Mechanika intends to issue updated production Terms of Service reflecting the final product, pricing, integrations and operating model.
16. Contact
Questions about these Pilot Terms can be sent to info@mechanika.co.ke.